Has your time come to move to Microsoft Dynamics 365?


Posted by Alex Phillips over 3 years ago

Have you had your notification to start a new subscription with one of the new Microsoft Dynamics 365 licenses yet? For those Microsoft Dynamics CRM users that are yet to receive the expiration notice, you can of course switch to the new system before your current subscription comes to end.

It’s worth thinking about; Microsoft calls the Dynamics 365 “the next iteration of intelligent business applications”, with the service provided via the cloud.

The new piece of software is a fusion of the CRM and ERP (Dynamics AX) solutions, which offers purpose-built applications to manage business functions.

Depending on the size of your organisation, you can either opt for the Enterprise or the Business edition of Dynamics 365. The Enterprise package is built for firms with more than 250 users, with apps for financials, field service, sales, operations, marketing, and customer service. The Business edition is aimed at companies with 10–250 users and comes with Dynamics 365 for Financials.

For Dynamics 365 Enterprise edition, licenses must be purchased for users to access the service. Some of the individual apps can be purchased as user subscriptions of service subscriptions. However, the subscription licenses include access rights to the default Microsoft Dynamics 365 instances included in the subscription account.

Microsoft has also made efforts to simplify the licensing with “full users” and “light users” replacing pro and power users respectively. A full user will need a greater range of app functionality, while light users might only complete small or simple tasks. Light users are licensed with the Dynamics 365 Team Members subscription.

When the time comes to migrate to Dynamics 365, make sure you’ve got the right skills on board to ensure the transition is as seamless as it can be.

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