Dynamics CRM Business Analyst

Dynamics CRM Business Analyst

Job Title: Dynamics CRM Business Analyst
Contract Type: Permanent
Location: Watford, Hertfordshire
Salary: £45000 - £48000 per annum
Reference: BBBH14396_1519221667
Contact Name: Tashan Williams Mitchell
Contact Email:
Job Published: February 21, 2018 14:01

Job Description

Dynamics CRM Business Analyst- Hemel Hempstead

I'm currently working with a large global company, who are seeking a CRM Business Analyst to work with several new pieces of work, working with Dynamics CRM, SAP & JDA. You'll have plenty of opportunities to make an immediate contribution, working with a close knit team.

Experience Needed:

  • Ability to engage and influence stakeholders across the organisation
  • SME in Business Processes
  • Experience completing Business Analysis- business process mapping, gap analysis, requirements gathering & running workshops
  • Expericne managing mutltilpe platforms (various systems)
  • Sound understanding of Business Sales/ Pipeline Management
  • Knowledge in Microsoft Dynamics CRM (desirable)

Key Responsibilities of the role:

  • Provide functional and process mapping skills to support our CRM business processes
  • Running client workshops on business processes, business requirements and system design
  • Business and systems analysis and documentation
  • Provide support to the central and local users for the platforms managed by the CRM Team
  • Stakeholder management
  • Strong team leading skills including the ability to support other team member in achieving their objectives

This is a good opportunity to work for a global company and part of a close-knit team, who will be provide you great training schemes and qualifications for you to progress your career.

For more information on all our available opportunities, please give me a call on 0203 728 6125

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