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Dynamics CRM Support Consultant

Dynamics CRM Support Consultant

Job Title: Dynamics CRM Support Consultant
Contract Type: Permanent
Location: Surrey, England
Industry:
Salary: £40000 - £41000 per annum
Reference: 3241_1523619742
Contact Name: Simone Vergis
Contact Email: svergis@huntercharles.com
Job Published: April 13, 2018 12:42

Job Description

Dynamics 365 Support Consultant

I'm currently headhunting for a Dynamics CRM Support Consultant for a nationwide consultancy who deliver into some of the biggest CRM implementations across the UK.

The Dynamics Support Consultant will work with a close-knit & growing CRM team and work on providing 2nd-3rd line application support on internally and externally developed applications.

Experience Needed

  • Experience in Microsoft Dynamics CRM (ideally 2015/ 2016/ 365)
  • 1st line & 2nd line support experience
  • Experience in testing, creating test plans, user testing support
  • Interest in developing and enhancing skills beyond application support
  • Strong analytical and problem solving skills
  • Strong written and verbal communication skills

Key Responsibilities of the role:

  • Providing 2nd-3rd line application support
  • Maintaining support issue status on customer support portals
  • Support IT third line application and service support processes.
  • Liaise with suppliers and their support teams as required
  • Resolving technical issues with servers, authentication, IIS, Exchange, SQL, SRS

My client provides great bonus schemes, healthcare and medical insurance. With opportunities to progress your career within the Dynamics CRM space.

For more information please give me a call on 0203 728 6125