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Microsoft Dynamics CRM Consultant

Microsoft Dynamics CRM Consultant

Job Title: Microsoft Dynamics CRM Consultant
Contract Type: Contract
Location: Solihull, West Midlands
Industry:
Salary: £600 - £650 per day
Reference: HC 225355
Job Published: February 09, 2017 14:58

Job Description

Reporting to the Director of Consulting Services, the CRM Consultant acts as an expert for the CRM solution. He or she ensures smooth progress of the CRM team’s projects and is actively involved in the various stages of the implementation cycle, from the needs analysis with the customers, to the customization and configuration of solutions as well as user training.

Job Description

  • Ensure a smooth progress of the CRM team’s projects
  • Meet with clients to analyze and understand their needs
  • Document the client’s needs
  • Meet with the development team to provide the required information
  • Work with the Director of Consulting Services to manage several implementation projects simultaneously
  • Assist in the conversion, migration and validation of data
  • Train clients on their solutions
  • Actively participate in the resolution of technical problems and in determining the best solutions
  • Provide Tier 3 support
  • Demonstrate the solutions
  • Other related tasks

Professional Experience and Qualifications

  • Baccalaureate in Commerce, Information Technology or related field
  • 1 to 5 years of consulting experience for CRM solution implementation
  • Microsoft Dynamics CRM Specialist
  • Microsoft Dynamics CRM Certification
  • Fluent in oral and written in French and English

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